Cherry Mobile Phone Quality : TV Patrol Bayan Mo I-Patrol Mo - Hot Issue

Caught this on TV Patrol just a few minutes ago.

Dissatisfied Cherry Mobile customers had decided to get in touch with TV Patrol's Bayan Mo iPatrol Mo regarding problems they are experiencing or have experienced on their CM phones.

Quoting the complainants;

cherry mobile phone
Credit: TV Patrol


"Our newly bought Cherry Mobile Q6i had already gone defective barely a month after we purchased it. This is bad customer service I can tell."

cherry mobile phone
Credit: TV Patrol


"Pagdating po sa special features kuno ng unit nila ay hindi naman maayos na nagagamit. Isa na po ang MMS/GPRS setting. Lahat po ng service provider ay hindi daw po nila supported ang Cherry Mobile." [trans. So-called special features can not be utilized properly. One of which is MMS/GPRS setting. All service providers say they don't support Cherry Mobile.]

While Cherry Mobile is apologetic in the face of serious complaints, the company maintains that the number of returned defective units is - technically - still within the normal or manageable range. Also, supposedly to better serve customers, the company had decided to open four new hotline numbers.

TP friends, I haven't actually owned a Cherry Mobile handset so I really can't comment on the quality of the company's phones. Do you own one? What can you say about it?

Post Comments