Smart Launches New Smartphone Protection Plan

Smart Communications, Inc. (Smart), the mobile services arm of PLDT, has just introduced a new initiative aimed at offering enhanced security for mobile devices. Named Smart Phone Protect, this innovative protection plan is tailored exclusively for both prepaid and postpaid subscribers, promising added peace of mind in safeguarding their valuable gadgets.

Smart Phone Protect boasts an array of features, including basic coverage encompassing screen repair, accidental damage, and liquid damage, available for an annual fee starting from PHP 125 and reaching up to PHP 2,500, contingent upon the value of the device.

For those seeking comprehensive protection against theft or loss, Smart offers Phone Protect+ with an annual fee ranging from PHP 180 to PHP 3,600, again depending on the device's value. Device coverage spans from PHP 5,000 to PHP 100,000, contingent upon the Smart plan chosen.

Notably, Smart Phone Protect extends its coverage to encompass both new and pre-owned devices in optimal working condition, whether procured directly from Smart or through other channels in the market. This inclusivity ensures that all subscribers, irrespective of their prepaid or postpaid status, can avail themselves of this invaluable service.

Lloyd R. Manaloto, Head of Prepaid at Smart, emphasized the importance of safeguarding smartphones, stating, "Our smartphone has become an extension of life as we rely on it for productivity and essential services, which is why it is a must that we protect it."

Jerome Y. Almirante, Head of Innovations and Digital Services at Smart, echoed this sentiment, asserting, "With Smart Phone Protect, peace of mind doesn’t have to leave a dent in your budget. You just need to choose a plan that suits your device and preferred payment terms."

The collaboration between Smart and Igloo, an InsureTech company, underscores a commitment to seamlessly delivering device repair or replacement services. Subscribers can anticipate swift claims processing, particularly advantageous for users in Metro Manila, with repair coverage promising turnaround times as quick as 24 hours, thereby minimizing downtime and inconvenience.

Smart Phone Protect stands as a testament to Smart’s dedication to providing unparalleled mobile experiences to Filipinos, fortified by its network, acknowledged by independent analytics firm Opensignal as delivering the Philippines’ Best 5G Coverage Experience.

Signing up for a Smart Phone Protect Plan is effortless and can be completed via the online portal at smrt.ph/phoneprotect. Upon submission of requisite details such as Name, Mobile Number, Email Address, and Phone Details, subscribers can select their preferred plan and payment terms, settling the payment securely through various convenient methods including mobile wallets, debit, or credit cards. Upon successful enrollment, users will promptly receive their policy via email.

Smart Phone Protect emerges as a game-changer in ensuring the longevity and security of mobile devices, epitomizing Smart’s unwavering commitment to customer-centric innovation and service excellence.