Globe VoLTE Roaming in US, Japan, Australia, Hong Kong, Taiwan, and Macau, Launched!

Globe, a leading mobile service provider, has officially launched its Voice over LTE (VoLTE) roaming services, initially partnering with networks across Asia and the USA.

This significant advancement ensures that Globe customers can continue to make high-quality voice calls and send text messages seamlessly, even as international networks transition away from older 2G and 3G infrastructures.

Expansion into Key Markets

As of July, Globe has successfully introduced VoLTE roaming in several key destinations. These include Japan through Softbank, Australia via Optus, Hong Kong through CSL, Taiwan via Taiwan Mobile, Macau via CTM, and the United States through T-Mobile and AT&T. Additionally, Globe plans to extend its VoLTE roaming services to Italy, collaborating with TIM and Wind.

Benefits of VoLTE Roaming

VoLTE technology allows users to utilize LTE networks for high-definition voice calls and texts, while also enabling simultaneous mobile data usage. This technology offers several benefits over older communication technologies:

Uninterrupted Connectivity: VoLTE provides continuous connectivity without relying on phased-out technologies.

Faster Call Setup: Calls are connected more quickly compared to traditional methods.

Concurrent Voice and Data Usage: Users can make calls and use data simultaneously, enhancing the overall mobile experience.

No Additional Cost: VoLTE roaming comes at no extra charge beyond regular roaming rates.

Enhancing the Travel Experience

"Traveling abroad should not mean being cut off from life back home. With VoLTE roaming, Globe ensures that our customers stay fully connected wherever they are, whether making calls for real-time updates or receiving important text notifications such as OTPs from their most-used apps. The last thing they should worry about is losing communication," said Paula Rivera-Castillo, Head of Globe International Business.

Without VoLTE roaming capabilities, Globe customers might face significant connectivity challenges, such as the inability to make voice calls or send text messages in countries that have phased out 2G and 3G networks.

Requirements for VoLTE Roaming

To utilize VoLTE roaming, customers need:

- A VoLTE-capable device.

- An account provisioned for VoLTE.

- An LTE signal from Globe's roaming partners.

- Customers are encouraged to check their device compatibility and enable VoLTE in their settings before traveling to ensure a smooth and uninterrupted service experience.

Focus on Customer Experience

"Traveling abroad should be a delightful experience. With our rapidly expanding global VoLTE roaming footprint, Globe customers can focus on enjoying every adventure, knowing their mobile service has their back,” said Castillo.

Globe's commitment to enhancing customer experience is evident in its proactive approach to technological advancements. By launching VoLTE roaming services, Globe ensures that its customers can maintain their usual connectivity standards even while traveling internationally.

Inbound Roaming Partners

In addition to providing VoLTE roaming services for outbound travelers, Globe has also partnered with inbound roaming services in the Philippines. This means that travelers visiting the Philippines can also benefit from Globe's VoLTE services, ensuring they stay connected with high-quality voice calls and texts.

The launch of VoLTE roaming services underscores Globe's leadership in the telecom industry, showcasing its commitment to providing innovative solutions that meet the ever-changing needs of its customers. With VoLTE roaming, Globe ensures that its customers can enjoy seamless, high-quality connectivity, no matter where their travels take them.