Globe VoLTE Roaming in US, Japan, Australia, Hong Kong, Taiwan, and Macau, Launched!
Globe, a leading mobile service provider, has officially launched
its Voice over LTE (VoLTE) roaming services, initially partnering with
networks across Asia and the USA.
This significant advancement ensures that Globe customers can continue to make
high-quality voice calls and send text messages seamlessly, even as
international networks transition away from older 2G and 3G infrastructures.
Expansion into Key Markets
As of July, Globe has successfully introduced VoLTE roaming in several key
destinations. These include Japan through Softbank, Australia via Optus, Hong
Kong through CSL, Taiwan via Taiwan Mobile, Macau via CTM, and the United
States through T-Mobile and AT&T. Additionally, Globe plans to extend its
VoLTE roaming services to Italy, collaborating with TIM and Wind.
Benefits of VoLTE Roaming
VoLTE technology allows users to utilize LTE networks for high-definition
voice calls and texts, while also enabling simultaneous mobile data usage.
This technology offers several benefits over older communication technologies:
Uninterrupted Connectivity: VoLTE provides continuous connectivity
without relying on phased-out technologies.
Faster Call Setup: Calls are connected more quickly compared to
traditional methods.
Concurrent Voice and Data Usage: Users can make calls and use data
simultaneously, enhancing the overall mobile experience.
No Additional Cost: VoLTE roaming comes at no extra charge beyond
regular roaming rates.
Enhancing the Travel Experience
"Traveling abroad should not mean being cut off from life back home. With
VoLTE roaming, Globe ensures that our customers stay fully connected wherever
they are, whether making calls for real-time updates or receiving important
text notifications such as OTPs from their most-used apps. The last thing they
should worry about is losing communication," said Paula Rivera-Castillo, Head
of Globe International Business.
Without VoLTE roaming capabilities, Globe customers might face significant
connectivity challenges, such as the inability to make voice calls or send
text messages in countries that have phased out 2G and 3G networks.
Requirements for VoLTE Roaming
To utilize VoLTE roaming, customers need:
- A VoLTE-capable device.
- An account provisioned for VoLTE.
- An LTE signal from Globe's roaming partners.
- Customers are encouraged to check their device compatibility and enable
VoLTE in their settings before traveling to ensure a smooth and uninterrupted
service experience.
Focus on Customer Experience
"Traveling abroad should be a delightful experience. With our rapidly
expanding global VoLTE roaming footprint, Globe customers can focus on
enjoying every adventure, knowing their mobile service has their back,” said
Castillo.
Globe's commitment to enhancing customer experience is evident in its
proactive approach to technological advancements. By launching VoLTE roaming
services, Globe ensures that its customers can maintain their usual
connectivity standards even while traveling internationally.
Inbound Roaming Partners
In addition to providing VoLTE roaming services for outbound travelers, Globe
has also partnered with inbound roaming services in the Philippines. This
means that travelers visiting the Philippines can also benefit from Globe's
VoLTE services, ensuring they stay connected with high-quality voice calls and
texts.
The launch of VoLTE roaming services underscores Globe's leadership in the
telecom industry, showcasing its commitment to providing innovative solutions
that meet the ever-changing needs of its customers. With VoLTE roaming, Globe
ensures that its customers can enjoy seamless, high-quality connectivity, no
matter where their travels take them.
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