Top Tips to Keep Your Philips Smart Lock Durable and Reliable

  • Proper cleaning needed: Regularly clean your Philips smart lock's fingerprint sensor with a soft cloth to maintain responsiveness and prevent dirt buildup.
  • Battery care required: Check the battery level frequently, especially before long trips, and avoid mixing old and new batteries to prevent leakage.
  • Avoid DIY fixes: Contact professional support for issues with the lock cylinder or mechanics instead of attempting repairs yourself to prevent further damage.

Smart locks are becoming an essential part of modern home security, offering convenience and peace of mind. However, like any electronic device, they require care and attention to stay in peak condition. The Philips smart lock, an entry-level product, goes through rigorous tests to ensure its durability, but regular maintenance is still necessary to make it last longer.

If you’ve got a Philips smart lock or are considering getting one, here are a few practical ways to make sure it stays durable for years.


Protect the Escutcheon from Corrosion


The escutcheon of a Philips smart lock, the outer casing that houses the electronic components, is made from anti-corrosion material. It’s designed to be wear-resistant, scratch-resistant, waterproof, and moisture-proof, thanks to the IML wire-drawing process. However, despite its toughness, the escutcheon still needs some protection to prevent damage over time.


While the lock is made to handle some rough treatment, you should avoid exposing it to corrosive substances. These could damage the outer coating and affect the overall appearance of your lock. For instance, if you use harsh chemicals or cleaners near the lock, it could cause the protective layer to erode, leading to rust and weakening its durability. So, be cautious and try to clean the lock using gentle methods, as the look of your lock plays a big role in its longevity.

Keep the Fingerprint Sensor Clean


Fingerprint recognition is one of the most convenient ways to unlock smart locks, and the Philips smart lock is no exception. Over time, you might notice that the fingerprint scanner becomes less responsive. This usually happens because dirt or dust accumulates on the fingerprint sensor, reducing its sensitivity.


To fix this, simply wipe the fingerprint recognition area with a dry, soft cloth. Avoid using any harsh cleaners or steel wool, as they could scratch or permanently damage the sensor. A quick wipe every now and then will keep the sensor functioning smoothly, ensuring that you can continue unlocking your door with a single touch. Regular cleaning also helps prevent any frustrations when trying to enter your home, especially during busy days when you need quick access.

Avoid Using Lubricating Oil on the Lock Cylinder


The lock cylinder and mortise are crucial parts of your smart lock’s mechanics. If the lock begins to feel sticky or jams, your first instinct might be to reach for a lubricant like oil. However, that’s actually a big no-no. Spraying lubricants on these components can cause more harm than good, potentially leading to short-circuiting of the smart lock.

For instance, the lock cylinder, which is the core part of the mechanical key system, should not be greased. In fact, it’s only used in rare circumstances like during a power failure. If the mechanical key feels difficult to insert, resist the urge to use oil. The reason is that lubricants can cling to the lock’s pin springs, causing the bolt to jam and preventing you from unlocking the door entirely.

If you notice any problems, contact Philips’ customer service or a professional technician for help rather than attempting to fix it on your own.

Regularly Check Battery Levels


The battery is the heart of your smart lock. Without a proper power source, your lock won’t function properly, making battery maintenance essential. It’s important to regularly check the battery level to ensure that the lock doesn’t run out of power at an inconvenient time.

When planning a trip or a long vacation, always check the battery level before leaving. If your smart lock gives a low battery alarm, change the batteries as soon as possible. Mixing old and new batteries can cause leakage, especially in hot or humid weather. If leakage does occur, replace the batteries immediately to prevent damage to the lock’s internal components.

To ensure that your smart lock lasts, it’s recommended to use high-quality AA alkaline dry batteries. These provide a more stable and reliable power source, reducing the risk of battery leakage and ensuring a longer lifespan for your lock. Just make sure you don’t remove the battery while setting or operating the lock, as this could interfere with the lock’s functions.

Get Professional Help When Needed


No matter how careful you are, issues can sometimes arise. When they do, don’t hesitate to reach out for professional help. Whether it’s a technical issue with the lock’s electronics or a mechanical jam, it’s always safer to contact Philips’ after-sales service or another certified professional. They can provide on-site assistance to debug and repair the lock without risking further damage.


Self-repair attempts, especially involving electronics, can lead to costly mistakes that might void your warranty or even render the lock unusable. It’s always worth taking the time to consult an expert rather than rushing into a quick fix.

Larx Trading Can Help


Incorporating a Philips smart lock into your home security system adds convenience, safety, and a sleek modern look. However, like any frequently used electronic device, it needs regular maintenance and care to remain durable. By following these simple tips, such as cleaning the fingerprint sensor, checking the battery, and avoiding DIY fixes, you can ensure that your smart lock remains reliable for years to come.

Taking care of the escutcheon, avoiding the use of lubricating oils, and checking battery levels are small efforts that will pay off in the long run. After all, a well-maintained smart lock means peace of mind, knowing your home is secure and your lock is in top condition.

For more information, visit www.larxtrading.com.ph, or see Larx Trading's showroom located at No. 91 Don Jose Street, Sta. Mesa Heights, Quezon City. You can also reach them at the following contact numbers: 0945-6274955, 0956-9246996, 0917-5382546, or 02-83705587. Larx Trading is the authorized distributor of Philips Smart Locks and Home Security Systems in the Philippines.

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