Smart, PLDT Enterprise Enhance Mobile Security Beyond OTPs with GSMA-Certified Network API

Smart Tower in Makati City, Philippines

  • Enhanced Security: Silent Authentication, reduces phishing and fraud risks.
  • Seamless Transactions: Faster, secure digital interactions, beyond OTPs.
  • Enterprise Grade: Accessible cybersecurity for all businesses, including SMEs.

In a proactive move against the rising tide of digital fraud, Smart Communications, Inc. (Smart), together with PLDT Enterprise, is setting new standards in mobile security. They're deploying advanced authentication solutions, notably Silent Authentication, powered by their recently GSMA-certified Open Gateway API.

This initiative aims to empower financial institutions, e-commerce platforms, and businesses of all sizes to offer safer, seamless mobile transactions, effectively shielding users from phishing, identity theft, and other cyber threats.

Fortifying Digital Transactions: A Necessary Evolution


The Philippines has unfortunately become a prime target for e-shopping phishing attacks in Asia, resulting in significant financial losses from fraudulent online activities. As cybercriminals refine their tactics, exploiting vulnerabilities in authentication systems, the demand for robust yet user-friendly security measures intensifies.

PLDT Enterprise, in collaboration with Smart, is tackling this challenge head-on with Silent Authentication. This network-based verification solution offers a secure alternative to traditional one-time passwords (OTPs), minimizing the risks associated with phishing, identity fraud, and OTP interception. This streamlined authentication method not only bolsters security but also enhances the overall user experience by enabling quicker and more secure digital interactions.

Revolutionizing Key Sectors: Banking, E-Commerce, and Beyond


Smart, through PLDT Enterprise, is the only Philippine telco with a GSMA-certified Number Verification API featuring Silent Authentication, positioning them as leaders in fraud prevention and identity security. This technology is already making significant strides in three critical sectors: Banking, Finance, and Insurance Services.

By replacing OTPs with Silent Authentication, these sectors can protect users from fraud while ensuring a smoother login and transaction process. E-Commerce and Retail: Mobile online platforms can leverage this technology to prevent unauthorized account access and fraudulent purchases, thereby reducing chargebacks and building buyer trust. Small and Regional Enterprises: PLDT Enterprise is democratizing cybersecurity, making enterprise-grade security accessible to small businesses, enabling them to conduct financial transactions safely in the digital realm.

Shaping the Future of Digital Trust: A Commitment to Security


“As cyber threats continue to evolve, businesses must stay ahead by integrating secure yet seamless authentication methods,” said John Gonzales, First Vice President and Head of Enterprise Consulting Services and Technology Management at PLDT Enterprise. “Through Silent Authentication and Open Gateway APIs, we are creating a future where digital trust is built into every transaction, empowering businesses and consumers alike.”

By pioneering GSMA Open Gateway-certified solutions, PLDT Enterprise is solidifying its commitment to cybersecurity, innovation, and digital transformation. As they continue to explore and introduce GSMA-certified APIs for businesses, they are not just securing transactions but also shaping the future of digital security for all businesses in the Philippines.

With Silent Authentication and Open Gateway APIs, Smart and PLDT Enterprise are leading the charge in creating a safer digital ecosystem for all Filipinos.